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      1. Help and Knowledge Center
      2. Plans FAQ
      • Plans FAQ
      • Shop FAQ
      • Custom Design FAQ
      • Kits FAQ
      • Engineering FAQ
      • Website FAQ
      • Timber Frame FAQ

      Plans FAQ

      Answers to your questions about using our plans
      • I bought your Plan Bundle and would like a refund.
      • I can't find the size plan I want.
      • I want to use different size timbers than the plan calls for.
      • Instructions for Printing Your Plans.
      • I couldn't download the free plans.
      • I purchased the plan bundle. How do I download the plans?
      • Are your plans in Metric or Imperial measurements?
      • I can't use the plan I bought. Can I get a refund?
      • Can I use true-sized timbers such as actual 8x8's to build your plans?
      • Are your plans designed for actual or nominal-sized timbers?
      • Why don't your plans include the foundation?
      • It seems some dimensions are missing in your piece drawings?
      • Do you include CAD files with your plans?
      • Can you modify a plan for me?
      • Do you build frames or only produce plans?
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